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VANTÉOR

Legal

Grievance Redressal

As required under the Consumer Protection (E-Commerce) Rules, 2020.
Draft for legal review. This policy was prepared as a starting point and must be reviewed by a qualified lawyer before launch. Highlighted items need the owner’s confirmation. Last updated 24 October 2026.

01Grievance Officer

Name[PLACEHOLDER] Grievance Officer name
Designation[PLACEHOLDER] Designation
Emailvanteorsupport@gmail.com
Phone[PLACEHOLDER] +91 00000 00000
Address[PLACEHOLDER] Registered business address, India

02How we handle complaints

  • Write to the Grievance Officer (or use our report-an-issue form) with your order number and details.
  • We acknowledge your complaint within 48 hours and give you a reference.
  • We aim to resolve it within one month of receipt, and tell you the outcome in writing.

03Further help

You can also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in, or approach the appropriate consumer commission.

Questions about this policy? Contact us.